DVENTOTTO® — TERMS & CONDITIONS OF SALE

Last updated: September 2026

These Terms and Conditions of Sale apply to orders placed through the private DVENTOTTO® wholesale catalogue and to orders otherwise accepted by DVENTOTTO® from approved trade customers.

By placing an order, the buyer confirms that they are purchasing in the course of their business or professional activity and agrees to these Terms and Conditions.

1. Seller

DVENTOTTO® is operated by:

ZAIRA P GIULIANELLI
VIA TORRICELLI 7 60019 SENIGALLIA ITALY
VAT No.: IT02812990428

Email: info@dventotto.com

2. Trade Access

Access to the private DVENTOTTO® catalogue is reserved for approved trade customers.

Access credentials are confidential and are intended solely for the retailer or business to whom they have been issued. DVENTOTTO® reserves the right to refuse, suspend or withdraw access to the private catalogue at its discretion.

Approval for catalogue access does not constitute an obligation on DVENTOTTO® to accept any subsequent order.

3. Products

DVENTOTTO® products are designed and made in Italy, with individual pieces cut and made by hand.

Due to the artisanal nature of production and the characteristics of natural materials, textiles and decorative elements, minor variations in colour, texture, grain, pattern placement, dimensions and finishing may occur between individual pieces.

Such variations are inherent to handcrafted production and do not constitute defects.

Product photographs and digital representations are intended to provide the most accurate representation possible. Colours may nevertheless vary depending on screen and device settings.

4. Wholesale Prices

All prices displayed within the private DVENTOTTO® catalogue are wholesale prices and are exclusive of VAT, shipping charges, customs duties, import taxes and any other charges applicable in the destination country, unless expressly stated otherwise.

Prices may be amended without prior notice. The price applicable to an order is the price confirmed at the time the order is accepted.

5. VAT

VAT will be applied where required under applicable Italian and European Union legislation.

Where a buyer qualifies for an intra-EU supply or another applicable VAT treatment, the buyer is responsible for providing accurate and valid business and VAT information.

6. Orders

Submission of an order does not automatically constitute acceptance by DVENTOTTO®.

An order is considered accepted once payment has been successfully processed and/or DVENTOTTO® has issued confirmation of acceptance.

DVENTOTTO® reserves the right to decline or cancel an order in the event of product unavailability, incorrect pricing or product information, payment issues, suspected fraudulent activity, shipping restrictions or other circumstances that reasonably prevent fulfilment.

If payment has already been collected for an order that cannot be fulfilled, the relevant amount will be refunded.

7. Payment

Payment is due in full at the time of order unless alternative payment terms have been expressly agreed in writing.

Payments made through the DVENTOTTO® website are processed securely by the payment service provider made available at checkout.

The buyer is responsible for ensuring that all billing and payment information supplied is complete and accurate.

8. Shipping

Shipping charges are calculated according to the delivery destination and are displayed at checkout.

For exceptionally large, heavy or multi-parcel orders, additional shipping charges may apply. Where applicable, any adjustment will be communicated to the buyer prior to dispatch.

DVENTOTTO® reserves the right to update its shipping charges and available delivery destinations at any time.

9. Customs, Duties and Import Charges

For deliveries outside the European Union, customs duties, import VAT, brokerage fees, clearance charges and other destination-country charges may apply.

Unless expressly agreed otherwise, these charges are not included in DVENTOTTO® prices or shipping charges and are the responsibility of the buyer.

The buyer is responsible for complying with any import requirements applicable in the destination country.

10. Delivery

Any delivery dates or timeframes provided are estimates unless expressly confirmed otherwise in writing.

DVENTOTTO® cannot be held responsible for delays caused by carriers, customs procedures, import inspections, adverse weather, strikes, force majeure or other circumstances outside its reasonable control.

The buyer is responsible for providing a complete and accurate delivery address and for ensuring that the shipment can be received at the stated destination.

11. Inspection of Goods

Trade customers are requested to inspect goods promptly upon delivery.

Any visible damage, incorrect items or discrepancies should be reported to atelier@dventotto.com as soon as reasonably possible after receipt, together with the order details and appropriate photographic evidence where relevant.

Damage to external shipping packaging should, where possible, also be documented before the parcel is opened.

12. Returns

As the private catalogue is intended for business-to-business transactions, consumer cancellation and withdrawal rights do not apply to trade purchases.

Products may not be returned because they remain unsold, because of changes in customer demand or because the buyer subsequently changes their purchasing decision.

Returns require prior written authorisation from DVENTOTTO®.

This does not affect the buyer's rights in relation to goods that are defective, damaged or materially different from the products ordered.

13. Defective or Incorrect Goods

Where a product is confirmed to be defective, damaged prior to delivery or incorrectly supplied, DVENTOTTO® will determine the appropriate remedy in accordance with applicable law, which may include repair, replacement, credit or refund.

Products must not be returned without prior authorisation.

Normal characteristics of natural materials and handcrafted production, including minor variations described in Section 3, are not considered manufacturing defects.

14. Resale

Products purchased through the private catalogue are intended for resale by the approved retailer or business customer.

The DVENTOTTO® name, trademarks, product imagery, descriptions and other brand materials must not be altered, misrepresented or used in a manner that could reasonably damage the identity or reputation of the brand.

Purchase of DVENTOTTO® products does not transfer any intellectual property rights to the buyer.

15. Intellectual Property

DVENTOTTO®, its name, trademarks, designs, patterns, photographs, graphics, product concepts, technical materials, text and other original content are protected by applicable intellectual property laws.

Access to the private catalogue does not grant permission to reproduce, manufacture, copy, distribute or commercially exploit DVENTOTTO® designs or proprietary materials.

Catalogue content may be used by authorised retailers for the legitimate promotion and resale of genuine DVENTOTTO® products only where such use has been authorised by DVENTOTTO®.

16. Confidentiality of the Private Catalogue

Wholesale pricing and other information contained within the private catalogue are intended exclusively for approved trade customers.

Private catalogue credentials, wholesale pricing and confidential trade information must not be publicly distributed, published or shared with unauthorised third parties.

17. Limitation of Liability

To the fullest extent permitted by applicable law, DVENTOTTO® shall not be liable for indirect or consequential losses arising from a trade purchase, including loss of profit, loss of business, loss of opportunity or losses arising from delayed resale.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Force Majeure

DVENTOTTO® shall not be responsible for failure or delay in fulfilling an obligation where caused by circumstances beyond its reasonable control, including natural disasters, transport disruption, strikes, governmental restrictions, customs delays, supply interruptions or other events of force majeure.

19. Governing Law

These Terms and Conditions and any sale concluded with DVENTOTTO® are governed by Italian law.

Any dispute shall be subject to the jurisdiction of the competent Italian courts, subject to any mandatory provisions of applicable law.

20. Changes to These Terms

DVENTOTTO® reserves the right to amend these Terms and Conditions from time to time.

The Terms applicable to an order are those in force at the time the order is placed and accepted.

21. Contact

For wholesale enquiries, orders or questions concerning these Terms and Conditions:

DVENTOTTO®
info@dventotto.com